Terms & Conditions
The Quickest Summary of CannTrade’s Terms, Conditions, and Policies:
- Your Private Info and Data are YOURS. We will not publish, sell, rent, or in any other way use personal or customer data collected or input into the system except to deliver necessary CannTrade services to you.
- Transactions are between buyers and sellers directly. CannTrade is a wonderful place to buy and sell Cannabis, Hemp/CBD, and Support Industry Products and Services. Any transactions facilitated through the platform are party to the buyer and seller.
- We are one Community. We work hard to make sure you interact with verified, compliant buyers and sellers to create an environment where businesses can flourish. We maintain the authority to remove and ban bad actors and businesses that don’t comply with the terms.
The CannTrade platform (the “Platform”) is operated by Trimpakt Inc. (“CannTrade,” “CT,” “our,” “us,” or “we”). The following terms of service comprise the legal terms and conditions which all visitors and users agree to upon accessing or using any facet of the Platform and/or services provided by CannTrade through the platform, mobile applications, or any other means.
For the purposes of this document, “you” and “your” mean either you, individually as a natural person, or, if applicable, the organization or entity on whose behalf, either knowingly or unknowingly, you are accessing or using the Platform or services provided by CT.
For the purposes of this document, “buyer” means the person, entity, or organization receiving or intending to receive a product or service from another entity, while the term “seller” means the person, entity, or organization supplying or intending to supply a product or service to prospective or specific “buyers.” The actual transaction between buyers and sellers may constitute a sale, donation for financial compensation, donation without compensation, or other forms of legal trade.
Likewise, for the purposes of this document, “sell” (“to sell” in any tense and form of conjugation) means to trade, sell, or donate a good or service with or without compensation, while “buy” (“to buy” in any tense and form of conjugation) and “purchase” (“to purchase” in any tense and form of conjugation) means to receive a good or service with or without compensation.
By accessing or using the Platform or services provided by the Platform through any means, you agree to be bound by the terms of Article B below. If you choose to register and create any classification of user account on the platform, you agree to be bound by the terms of Article A in addition to the terms in Article B.
CannTrade is an online marketplace and services suite that allows businesses to list, offer, and engage in legal trade of their products and services. The actual transactions facilitated by the Platform take place between the buyer and seller directly. CT is not involved with, in control of, or responsible in any way for any agreements, legal or otherwise, formed in connection with these dealings.
Though CT may present policies, procedures, parameters, or guidelines related to business and/or logistical matters, we do not certify, guarantee, or control any aspect of the transactions or dealings between buyers and sellers. We do not certify, guarantee, or control the quantity, quality, safety, or legality of the products and services listed on the Platform; the capacity or willingness of buyers to pay for products or services; the capacity and/or willingness for sellers to supply products or services; or the accuracy and veracity of any user content and/or listings.
While CT performs its due diligence in effort to discern the legality and veracity of all user claims pertaining to their identity as a person, entity, or organization, we do not guarantee legality and truthful identity of users on the Platform.
SECTION A. TERMS APPLICABLE TO REGISTERED USERS OF THE PLATFORM AND SERVICES
A1. On Registration. If you are a natural person, you represent and truthfully assert that you are of legal age to form a binding contract. If you are using or accessing the Platform or Services on behalf of an organization or entity, you represent and warrant that you have full authority to do so and to bind such organization or entity to these Terms. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Platform’s registration form (such information being the “User Data”) and (b) maintain and promptly update the User Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, CT maintains the right to suspend or terminate your account and refuse any and all current or future use of the Platform (or any part thereof). If you fail to meet or qualify for the requirements set forth in this paragraph, do not register with or use the Platform or Services.
A2. License. CT grants you a personal, limited, revocable, non-exclusive and non-transferable license to use the Platform and Services. This license is limited to you alone. You may not sublicense the use of the Platform or Services in any way. CT expressly holds all ownership rights, title and interest in and to all aspects of the Services and the Platform and any software made available in connection therewith, including but not limited to all current and future patents, copyrights, trademarks, trade secrets, know-how, and other proprietary rights included or embodied in the Platform. You may not alter or modify the Platform, create derivative works of the Platform, or reverse engineer, reverse compile, reverse assemble or do any other operation with the Platform that would reveal any source code, trade secrets, know-how or other proprietary information. The license granted to you shall not be construed or interpreted as granting or providing rights to you to use, reproduce, modify, distribute, perform, display, possess or control the source code or any other aspect of the Platform. You may not remove or modify any notice of confidentiality, trade secret, trademark or copyright encoded or embodied in the Platform or displayed by, on, or in the Platform. You may use the Platform and Services only while these Terms remain in effect. Under no circumstances shall you have any rights of any kind in or to the Platform after any termination or expiration of your agreement to these Terms for any reason.
A3. Password. You will create a password and account designation during the account registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify CT of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. CT may require you to change or update your username or password to prevent unauthorized use of your account.
A5. Submissions. While CT does not and cannot review all material on the Platform, and is not responsible for its content, CT reserves the right to remove, delete, move, or edit any Content that CT, in its sole discretion, deems abusive, defamatory, obscene, in violation of the law (including but not limited to copyright or trademark law), or otherwise unacceptable.
A6. Terms for Buyers and Sellers.
A6.1 Agreement Between the Parties. As between users who sell items (each, a “Seller”) and users who purchase items (each, a “Buyer”) through the Services, Section A6 of these Terms, together with the Seller's order confirmation, the invoice, and the state-mandated compliance documentation and any other compliance documentation, shall constitute the entire agreement between the Seller and Buyer.
A6.2 Price and Payment. All prices are fixed as of the purchase order date and/or the Seller's purchase order confirmation date. All prices quoted are exclusive of taxes, fees, levies, duties, handling, and freight charges unless otherwise noted in the order confirmation. Payment of the purchase price is due upon receiving the goods or payable as set forth on the invoice unless otherwise noted in the order confirmation. If the Seller so desires, amounts due may be required to be paid through CT’s third party (Section 11) payment system upon receipt of the invoice confirmation and completion of compliance documentation.The Seller may withhold delivery pending receipt of payment. In the event of a dispute, CT will use reasonable efforts to facilitate the resolution thereof but does not bear ultimate decision-making authority and shall bear no responsibility for claims or damages. The Buyer and Seller shall be solely responsible and liable for all expenses incurred by the either party in collection of a payment, returned check, or in the case of a dispute, including but not limited to reasonable attorney's fees.
A6.3 Taxes. The Buyer and Seller are solely responsible for the accurate reporting and payment of all applicable state and local taxes, including but not necessarily limited to sales, use, and excise taxes.
A6.4 Listings. You are responsible for the accuracy and content of the listings and items offered. A listing may not be immediately searchable by for several hours (or up to 24 hours in some circumstances). CT cannot guarantee exact listing durations or that the item listed is exactly as described. Any Content that violates state or local laws or any of CT's policies may be deleted at CT's sole discretion.
A6.5 State Compliance. Transactions that violate federal, state, or local laws or any of these Terms may result in immediate suspension or termination of user account(s) at CT's sole discretion and may be reported to the local and/or state regulatory and licensing authority as may be required by law. See Appendix A for state specific breakdown.
A6.6 Returns. All returns are governed by the CT Return Policy located here and these Terms.
A6.7 NO WARRANTIES FOR SALES. USERS ACKNOWLEDGE THAT (A) CT IS MERELY A CONNECTION SERVICE, WHICH SEEKS TO LINK BUYERS AND SELLERS WITH THEIR RESPECTIVE SUPPLIES AND DEMANDS;(B) CT IN NO WAY ACCEPTS OWNERSHIP OR AT ANY TIME EXERCISES CONTROL OF THE ITEMS SOLD; (C) CT ACCEPTS NO RESPONSIBILITY FOR THE QUALITY OF THE ITEMS TRADED , PRICE, OR BUSINESS PRACTICES OF SELLERS OR BUYERS; (D) THE SELLER AND BUYER SHALL BE SOLELY RESPONSIBLE FOR THE INSPECTION OF ITEMS TO ASSURE QUALITY AND QUANTITIES ARE AS AGREED.
A7. Indemnification. You shall indemnify and hold harmless CT, its affiliates and their respective employees, agents, suppliers and service providers from and against all losses, liabilities, damages, data breaches, and expenses (including without limitation attorneys’ fees and court costs) resulting from the use of the platform or any claims, demands, actions and other proceedings to the extent caused by (a) your sale, use, handling or storage of products or any components or ingredients thereof (such as personal injury or sickness), or (b) your (or your listings, advertisements, materials, products and services) violation of applicable laws, regulations or court orders or infringement or violation of any party’s intellectual property rights.
A8. Disputes. All disputes arising out of or related to a purchase or sale of products or services through the Service are between the Buyer and Seller only. However, CT is committed to providing limited assistance with facilitating communications between Buyers and Sellers solely to provide a forum within which parties can engage in respectful and effective communication. In certain cases, solely at the discretion of CT, CT may dispatch agents to investigate the subject of dispute and at CT’s sole discretion, CT may assist users in identifying the source of a dispute.
A9. Pricing and Payment for the Services. The fees for the Services are posted on the CT Platform under account/billing. Users will be notified to changes in the service fee via email and notification sent to the users CT account. Fees are subject to change at any time and, once such changes are posted on the Platform,new rates will become effective at the beginning of the next billing cycle. You agree to pay CT the applicable fees for the Services provided by CT under these Terms and you agree that CT reserves the right to process your payment directly or through such other payment processing service as indicated on the Platform. CT will bill you for all fees or, when you provide payment details directly to CT, CT may automatically charge you for each subsequent month of service fees provided as long as you are a subscriber.You may cancel your account by simply e-mailing customer service at email@example.com. You will provide CT with accurate and complete billing information, including legal name, address and telephone number. If such information is false or fraudulent, CT reserves the right to terminate the Services and your access to the Platform in addition to seeking any other legal remedies. CT is not responsible for any charges or expenses (e.g., for overdrawn accounts, etc.) resulting from charges billed by CT. All charges and fees paid are non-refundable unless otherwise agreed in advance in writing by CT. All fees will be paid in U.S. dollars and are due as set forth on the Platform or in an applicable invoice. CT’s fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you will be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes based solely on CT’s income.
A10. 3rd Party Content, Software, and Links. Although the Platform may make software, hyperlinks, third party Content and other products of third-party companies available to you, your use of such third party Content or products is subject to the terms and conditions imposed by the third party owning, manufacturing or distributing such Content or products, and the agreement for your use will be between you and such third party, unless otherwise expressly set forth on the Platform. CT makes no warranty or guarantees of any kind with regard to the Content, products or website of any other entity or organization. CT has no control over the Content or accessibility of any third-party Content, software or website. CT makes no warranty that any third-party Content, software you download or website you visit will be free of any contaminating, malicious, or destructive code,such as viruses, worms or Trojan horses. CT notifies you that it is your responsibility to become familiar with any website’s privacy and other policies and terms of service, and to contact that site’s webmaster, site administrator, or appropriate point of contact with any concerns.
A11. Monitoring of Content. You acknowledge, consent and agree that CT may access, preserve, and disclose your account information if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third-parties; (d) respond to your requests for customer service and or technical support; or (e) protect the rights, property, or personal safety of CT, its users, or the public.
A12. Suspension and Termination of Access and Membership. CT reserves the right to suspend or terminate your account and use of the Platform or Services either temporarily or permanently, at any time, without notice, for the following reasons: (a) breach of these Terms, including policies or guidelines set forth by CT; (b) conduct that CT believes is harmful to other users of the Services or the business of CT or other third parties; or (c) CT discontinues the Services (temporarily or permanently) to its customers.
A14. Disclaimer of Warranty. THE SERVICES AND CONTENT AVAILABLE THROUGH THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN PARTICULAR, CT MAKES NO WARRANTY THAT THE PLATFORM, CONTENT OR SERVICES WILL BE ACCURATE, UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, THAT THE PLATFORM OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, THAT THE PLATFORM, INCLUDING THE SERVICES, WILL BE AVAILABLE, OR THAT DATA ARE SECURE FROM UNAUTHORIZED ACCESS. CT MAKES NO WARRANTY REGARDING ANY CONTENT, SOFTWARE, GOODS, SERVICES, PROMOTIONS, OR THE DELIVERY OF ANY GOODS OR SERVICES, PURCHASED, ACCESSED OR OBTAINED THROUGH THE PLATFORM OR ADVERTISED THROUGH THE PLATFORM. NO ADVICE OR INFORMATION GIVEN BY CT, ITS EMPLOYEES OR AFFILIATES SHALL CREATE A WARRANTY. IN ADDITION, CT DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE OR CURRENT OR WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY CT OR OUR AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.
SECTION B. TERMS APPLICABLE TO REGISTERED AND UNREGISTERED USERS OF THE SITE
B1. Availability. CT uses reasonable efforts to ensure that the Platform and Services are available 24 hours a day, 7 days a week. However, there may be occasions when service will be interrupted for maintenance, upgrades, and emergency repairs or due to failure of telecommunications service and equipment that are beyond the control of CT. CT will use sensible commercial efforts to minimize such disruption where it is within the practical control of CT. You agree that CT shall not be liable to you for any modification, suspension or discontinuance of service. YOU UNDERSTAND AND AGREE THAT THE PLATFORM IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND. You are responsible for obtaining access to the Platform and Services and acknowledge that such access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including fees associated with the display or delivery of advertisements (if any). In addition, you must provide and are responsible for all equipment necessary to access the Platform and Services.
B2. Disclaimer of Legal and Medical Responsibility. Use of the Platform or services provided by any means is solely at your own risk. The Platform includes Third-Party information over which CT has no control. CannTrade does not assume any responsibility for the legality of the transactions conducted through the Platform or services. CT is not a law firm or medical firm. The Platform, its content, and any information gleaned from use of the Platform do not constitute, represent, or replace professional legal or medical advice.
B3. Trademarks. All brand, product and service names used in the Platform which identify CT are proprietary marks of CT. All brand, product and service names used in the Platform and services which identify third parties and their products and services are proprietary marks of such third parties. Nothing in the Platform or services shall be deemed to confer on any person any license or right on the part of CT or any third party with respect to any such image, logo or name.
B4. External Links. CT may provide links that will direct or take you to third party websites. These links are provided for your convenience only. If you decide to access linked websites, you do so at your own risk. CT does not endorse or take responsibility for the content, availability, security, or legality of other websites and you agree that CT is not liable for any loss or damage that you may suffer by using other websites.
B5. Rules of Conduct:
B5.1 The following Rules of Conduct apply to the Platform. By using the Platform, you agree that you will not distribute any submission that: (a) contains any threatening, harassing, obscene, pornographic or profane material or any other material that could give rise to any civil or criminal liability under applicable law; (b) contains any material that could infringe rights of privacy, publicity or copyrights without the permission of the owner of these rights and the persons (or their parents or legal guardians, where applicable) whose likenesses are displayed in the material; (c) contains any material sent from an anonymous or false address; or (d) contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Platform or any connected network, or otherwise interferes or inhibits any person or entity’s use or experience of the Platform.
B5.3 We cannot and do not assure that other users are or will be complying with the rules of conduct or any other provisions of these Terms, and, as between you and CT, you hereby assume all risk of harm or injury resulting from any such lack of compliance. Under no circumstances shall CT be liable for the acts or omissions of any user.
B6. Copyright and Other Proprietary and Privacy Protection for Content on the Platform. The information, Content, image files, media, software and materials on the Platform may be protected by U.S. and international copyright and other intellectual property laws and by other applicable laws, including privacy laws. You understand that CT is unable to provide you with permission to copy, display or distribute material for which you do not own the copyright or other intellectual property rights, except as may be expressly set forth on the Platform. You may not copy or distribute such material without the written consent of the owner, and you are solely responsible for any copyright or other intellectual property law violations that you may incur as a result of your activities on the Platform. CT has the absolute right to terminate your account or exclude you from the Platform if you use our services to violate the intellectual property rights or other rights of third parties.
B7. Claims of Copyright Infringement. We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
B8. Limitation of Liability.
B8.1 TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL CT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, IMAGES, DATA OR OTHER INTANGIBLES, EVEN IF CT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THAT RESULT FROM THE USE OR THE INABILITY TO USE THE PLATFORM, CONTENT OR SERVICES, FROM ANY CHANGES TO THE SITE, CONTENT OR SERVICES OR FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
B8.2 YOU SPECIFICALLY ACKNOWLEDGE THAT DOWN-TIME AND COMPUTER VIRUSES ARE RISKS INHERENT IN THE USE OF SOFTWARE PRODUCTS AND THE INTERNET. CT IS NOT RESPONSIBLE FOR ANY HARM OR DAMAGES THAT MAY ARISE FROM ACCESS TO OR USE OF THE INFORMATION, FACTS, AND OPINIONS PROVIDED IN CONNECTION WITH THE PLATFORM OR SERVICES. YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND RESULTING FROM THESE POSSIBLE HARMS. YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT YOU MAY BE DISCLOSING SENSITIVE, PRIVATE AND CONFIDENTIAL INFORMATION ABOUT YOURSELF IN YOUR USE OF THE PLATFORM AND THE SERVICES AND YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND OR CHARACTER WHATSOEVER RESULTING FROM YOUR RELEASE OF SUCH CONTENT OR THE RELEASE OF SUCH CONTENT BY AN AUTHORIZED OR UNAUTHORIZED USER OPERATING UNDER YOUR USER ACCOUNT AND/OR PASSWORD.
B8.3 IF YOU ARE DISSATISFIED WITH THE PLATFORM OR SERVICES OR WITH ANY OF THESE TERMS, OR FEEL CT HAS BREACHED THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PLATFORM AND THE SERVICES. THE TOTAL LIABILITY OF CT TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR USE OF THE PLATFORM OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN CONNECTION WITH THE EVENT(S) GIVING RISE TO THE CLAIM.IT IS THE INTENTION OF YOU AND CT THAT THIS PROVISION BE CONSTRUED BY A COURT AS BEING THE BROADEST LIMITATION OF LIABILITY CONSISTENT WITH APPLICABLE LAW.
B9.1 Applicable Law and Jurisdiction. These Terms shall be governed by the laws of the State of California without giving effect to any conflict of laws principles that may require the application of the law of another jurisdiction.
B9.2 Dispute Resolution. CT and you agree to mediate any dispute or claim arising between them out of this agreement or any resulting transaction before resorting to arbitration or court action, subject to the following: Mediation fees, if any, shall be divided equally among the parties involved. If either party commences a court action or a demand for arbitration without first attempting to resolve the matter through mediation, or refuses to mediate after the other party makes a request to mediate, then that party shall not be entitled to recover attorney fees, even if they would otherwise be available to that party in any such action. CT and you agree that any dispute or claim in law or equity arising between them out of this agreement or any resulting transaction that is not settled through mediation shall be decided by neutral, binding arbitration. The arbitrator shall be a retired California state court judge or justice, or an attorney with at least five years of transactional and medical cannabis law experience, unless the parties both agree to a different arbitrator, who shall render an award in accordance with substantive California law, including its medical cannabis laws. In all other respects, the arbitration shall be conducted in accordance with Part III, Title 9 of the California Code of Civil Procedure. Judgment upon the award of the arbitrator may be entered into any California state court having jurisdiction. The parties shall have the right to discovery under Code of Civil Procedure section 1283.05. Both parties shall initially share the cost of arbitration, but the prevailing party may be awarded attorney fees, costs, and other expenses of arbitration, unless the prevailing party waived the right to such fees, costs, and other expenses by failing to seek or agree to mediation to resolve the dispute, as discussed above.
B9.2a Statute of Limitations.
Both parties agree to a one-year statute of limitation for the filing of any requests for mediation or arbitration related to this agreement or any resulting transaction. If said claim is filed more than one year subsequent to termination of this agreement or end of any resulting transaction, it is precluded by this provision, regardless of whether the claim had accrued at that time or not.
B9.3 Independent Contractors. No joint venture, partnership, employment, or agency relationship exists between you and CT as a result of these Terms or use of the Platform or the Services.
B9.4 Enforcement. If any legal action is brought to enforce these Terms, the prevailing party will be entitled to reimbursement of its attorneys’ fees, court costs, and other collection expenses, in addition to any other relief it may receive from the other party.
B9.5 Casus Fortuitus. Each party will not be liable by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labor conditions, earthquakes, Internet or telecommunication disruptions, failure of licensors or suppliers, material shortages or any other cause which is beyond its reasonable control.
B9.6 Waiver. The failure of either party to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing.
B9.7 Entire Agreement and Severability. These Terms constitute the entire agreement between you and CT and govern your use of the Platform and the Services, superseding any prior agreements between you and CT. The failure of CT to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, that provision shall be deemed severable and shall not affect the validity and enforceability of any other provision of these Terms which shall remain in full force and effect. In the case of inconsistencies between these Terms and any other information presented to you regarding the Platform (e.g., promotional materials and mailers), these Terms will always govern and take precedence. CT rejects the inclusion of any terms contained in any purchase order or other such ordering document provided by you, and such terms shall be deemed null and void.
B9.8 Amendment of Terms. We reserve the right to make changes to our site, policies and these Conditions of Use from time to time without notice. Your continued use of the Platform or Services constitutes acceptance of and the intent to be bound by any amendments, additions, or modifications to these Terms.
B9.9 Contact. Any questions, comments or suggestions, including any report of violation of these Terms should be provided to the Administrator as follows: firstname.lastname@example.org
Last updated: January 1, 2020
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